WJEC: Educational Resources
Optimising Student Resource Discovery & Retention
Project Overview:
My mission with WJEC was to address a pressing issue faced by current students: the challenge of locating specific online resources within their subject area and Key Stage level. Student feedback underscored the confusion stemming from the overall interface and user experience of the existing website.
Solution Approach:
With Figma as my tool of choice, I set out to revolutionize the resource discovery process. The solution was elegantly straightforward: users could first select their subject, and within that subject, they could apply filters for Key Stage, learning material type, and sub-subject, enabling seamless resource location.
Collaboration and Iteration:
In close collaboration with students, we embarked on a journey of research, rigorous testing, and active feedback collection. This user-centric approach guided the creation of a new, intuitive, and user-friendly dashboard. The outcome? A significant surge in platform usage, demonstrating a marked improvement in the user experience.
Key Achievements:
- Streamlined Resource Discovery: Redefined the resource discovery process for students, making it efficient and intuitive.
- Heightened User Engagement: User-centric design led to a substantial increase in user engagement.
- Impactful Results: The project's success underscored the transformative potential of user experience design in improving educational platforms.
